Privacy
Policy
Effective date: October 17th, 2024
Pena Consulting Pty Ltd trading as ElFi ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us.
1. Information we collect
We collect the following personal information from you when you engage with our services:
- Name
- Email Address
- Phone Number
- Company
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2. How we use your information
We may use your personal information for various purposes, including:
- To communicate with you regarding our services
- To provide customer support
- To send you updates and promotional materials
- To improve our services and user experience
3. Data storage and security
Your personal information will be stored securely by third-party service providers located in Australia and offshore. We take reasonable measures to protect your information from unauthorised access, use, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
4. Sharing your information
We do not sell, rent, or lease your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep your information confidential.
5. Your rights
You have the right to:
- Access your personal information
- Request correction of any inaccuracies in your personal information
- Request deletion of your personal information, subject to our legal obligations
To exercise any of these rights, please contact us using the information provided below.
6. Changes to this privacy policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are encouraged to review this Privacy Policy periodically for any changes.
7. Contact us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: hello@elfi.au